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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will open. It comprises comprehensive info about all the actions that you can perform on the page in question. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich array of tutorial video clips illustrating how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you need, check out our comprehensive FAQ database, which comprises questions asked by actual clients and offers practical solutions. We periodically "revamp" our FAQ database with new entries so as to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our great team of customer support engineers available 24x7x365 and eager to assist you with any question. Each support ticket you submit will be answered within sixty minutes (the average trouble ticket response time being just 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 315548

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com