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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It offers elaborate info about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of how-to video clips illustrating how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our comprehensive FAQ database, which includes questions asked by real individuals and offers real solutions. We regulary update our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of support engineers available 24/7/365 and ready to assist you with any issue. Each trouble ticket you submit will be replied to within sixty minutes (the average trouble ticket response time is approximately 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 315548

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com